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Do you have a relative with hearing loss? Check out these tips

In addition to facing them while speaking and avoiding background noise, it is essential for these people to go to specialised hearing centres such as SONTEC at the first sign of symptoms

When someone starts to have hearing problems, it is a hard and often frustrating process as they lose part of their ability to communicate, which is fundamental for human beings.

In the case of older people, whose hearing loss is often the result of ageing, it can often make them feel isolated and they may withdraw from social situations, which affects their overall quality of life.

That's why experts give family members and friends of people with hearing loss a series of tips for accompanying them through this process and helping them to make the right decisions for their health.

- One of the basic points is to talk 'face to face'. You need to face the person you are talking to and not try to converse from a different room or with your back turned. Don't forget that communication is not only verbal, so accompanying words with visual cues such as gestures, expressions or lip movements helps to understand the dialogue.

- Related to the above point, try not to speak while eating or chewing as that makes it more difficult to understand what is being said.

- It is also important to speak at a moderate speed and to pay attention to the pronunciation of words. That doesn't mean speaking extremely slowly, which doesn't help comprehension, but in a natural way but with an awareness of the other person's difficulties.

- When talking in a group, try to take turns, without interrupting or overlapping. It is also advisable to seek the participation of the person with hearing problems if you sense that he or she may have lost the thread.

- For those with hearing aids, it is important to remember that shouting is not necessary. It is perfectly fine to speak at a normal conversational volume when conversing with someone who wears hearing aids as the devices are adapted to transmit sound properly and it is the person who must receive the information and understand it.

- With regards to the surroundings, the ideal thing is to look for places without excessive background noise. It is therefore recommended to turn off the television or radio and close windows overlooking busy streets to improve the flow of communication.

In addition to all this, at the first signs of hearing loss, it is essential to accompany the friend or family member to a specialised hearing centre that can assist them and provide the appropriate solution to their problem. As Alfonso Sánchez, head audiologist at SONTEC, explains, early detection and intervention is key to improving the quality of life of people with hearing loss.

SONTEC are specialists in hearing health. This independent company with centres on the Costa del Sol provides solutions to all problems related to hearing ability thanks to professional, personalised attention and the most advanced technology.

In addition to working with different leading brands in the manufacture of hearing aids from all over the world, the centre has highly qualified audiologists and audiology professionals who are registered in Spain and the United Kingdom, in charge of attending to and caring for all the hearing health needs of their clients. They also offer an excellent after-sales service in the revision and maintenance of hearing aids.

"We know how stressful life can be for people with hearing loss, and how it can affect all their family and friends. That's why we take a personalised approach to each case in order to offer them the latest in hearing technology, helping them to hear more clearly and accurately, even in noisy environments," stresses Alfonso Sánchez, the company's chief audiologist.

As part of their working methodology, the centre offers a free in-depth hearing evaluation, based on which they will recommend the best solution to the problem according to your personal needs.

More information


Calle Hermanos Pinzón 4, Edificio Florida II, Local 9ºA, Fuengirola.

Telephone 952 667 402.