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This is the text message being sent to the mobile phones of all users of the Andalusian public health service
Health

This is the text message being sent to the mobile phones of all users of the Andalusian public health service

The SAS wants people to know that the SMS asking you to sign up to its new notification system is not a virus, or a fraudulent way to get hold of their data

Europa Press

Tuesday, 24 October 2023, 10:53

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The Andalusian Health Service (Servicio Andaluz de Salud - SAS) is sending out text messages en-masse to its users in the region encouraging them to subscribe to a new notification system.

The SAS wants people to know that the text message asking them to sign up to its AviSAS notification system is not a virus, or a fraudulent way to get hold of peoples' data. It is a new system that invites users to register via SMS with the following text: "If you wish to receive SAS notifications, appointments, notices, etc., you can request it at https://avisas.lajunta/12345", where the identification number will be unique per user.

By accessing the link, people who have installed the Salud Andalucía application on their mobile devices will be able to register through it. Those who do not have the application installed will be directed to the ClicSalud+ website where they will be able to register.

In both cases, if the user's answer is 'yes', the person will be subscribing to the general notification service of the Andalusian Health Service and therefore authorises the sending of SMS with information about appointments and other communications from the region's public health service.

With this subscription via SMS invitation, the information sent to the user is limited (the date/time of the appointment is provided, but not the location of the consultation or the hospital that has assigned it) and the messages are sent exclusively by SMS.

In order to receive notifications with personalised information such as hospital, and speciality then subscription to AviSAS can be done through the Salud Andalucía app. Through this channel, the user subscribes to the service using a secure means of identification, either digital certificate, mobile QR code or Cl@ve obtained with an advanced level of registration.

In addition, people using this system can choose the communication channel (email, SMS or via notifications in the app itself).

The hospital appointment notification system was launched at the start of the year and is currently available in 23 hospitals in Andalucía and is expected to be rolled out in all health facilities by the end of the year.

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