Innovative app allows holiday home owners to send guests' details to authorities more easily

The Check-in Scan stand at Fitur last week.
The Check-in Scan stand at Fitur last week. / SUR
  • Check-in Scan scans guests' IDs and sends them with their signature directly to the local authorities as per legal requirements in Spain

With an impressive 15,000 downloads to date, the mobile app developed by Check-in Scan, a tech startup from Mijas that launched last March, is proving a popular new tool in the tourism industry.

The app easily speeds up a process that many in the sector face on a daily basis - making sure that the passport and ID details of all guests, as well as a signed arrival form, are sent to the police within 24 hours of arrival. This is a legal requirement for anyone involved in the check-in process, whether at holiday rental properties, hotels, hostels or campsites.

According to the Check-in Scan's managing director, Ben Smith, the mobile app "saves 90% of the time that it would usually take if done manually". After the user has downloaded the app, available on either the Apple Store or the Google Play store, they can create a free account and then add their property to their Check-in Scan account through a web dashboard. Once complete, the user has to open the app on a smartphone, choose the property and arrival and departure date. Next, using the camera, the guests' passport and/or ID cards are scanned and then they are invited to sign on the mobile's screen. After clicking 'Finish Check-in', the information is immediately sent to the police.

While the app is still in its relative infancy, it is already available across the country. "The app works all over Spain and is compatible with the four different police systems. There are some small regional variations but our app currently addresses the main concerns as a national legal requirement and we are working to address specific regional needs as part of our ongoing development," said Smith.

Check-in Scan was present with its own stand at the Fitur travel fair in Madrid last week and in total, over 450 demos were made during the five-day event. "We are very happy with the response. It was our first year at Fitur so we didn't know what to expect but we had large queues of people waiting to get a demo," said Smith. "It was very rewarding to see that our solution answers a very specific need in the market."