One of the hardest things for expats when they move to Spain is getting their services up and running. Now, thanks to Lobster, getting connected is clear and simple.
While many mobile operators claim to provide services in English, this is usually an exaggeration. Lobster, however, really do mean what they say. Absolutely everything is in English, from the website to the bills, and the Customer Contact Centre is staffed by native English speakers.
Lobster’s Marketing Director Tony Watts said: “When I arrived in Spain 20 years ago, I didn’t speak any Spanish and getting set up was hard. If someone had offered a service like ours in English back then, it would have been much easier!”.
Lobster, which has great coverage as it runs on the Movistar network, is available in over 300 retail stores across Spain, you can also sign up online or by calling for free their Customer Contact Centre. The process is really simple, all you need is a passport or NIE number and a credit or debit card, there are no commitments or lock-ins, and they can provide a new number or you can keep your own.
Tariffs are tailor made for expats, and all plans include unlimited calls and texts in Spain, to the UK and other countries, as well as great data deals from just 12 euros per month.Lobster’s Facebook page is packed with glowing testimonials, and as they want customers to see for themselves just how good the service is, they’re currently offering the first month’s plan completely free of charge and with no commitment. “We want our customers to stay with us because they’re happy with the service, not because they’ve signed a contract or are locked-in,” Tony explained.