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Boss of UK Consulate's international call centre in Malaga is given MBE
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The operations manager at the UK government's international consular contact centre, based in Malaga, has been awarded the MBE in Britain's New Year Honours List. Michelle Stewart will collect her award for services to British nationals overseas, ... consulates globally. They have faced extra workload throughout the pandemic when the number of calls coming in surged from 2,000 to 10,000 a day at times. Michelle first joined the UK Foreign, Commonwealth and Development Office as a team leader at the ... centre after an earlier career in tourism. British Ambassador Hugh Elliott said: “Michelle’s calm and focused leadership and resilience has allowed her to manage a global team successfully during this unprecedented and protracted global emergency this