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HEMEROTECA

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65 resultados para 'customer'

NOTICIAS 65 noticias encontradas

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15:13

Local

Supermarkets limit customer numbers to reduce coronavirus spread

juan soto

Supermarket chains Mercadona and Carrefour began enforcing controls on customer numbers on Monday morning to prevent the spread of the coronavirus. Both companies announced that limits would be enforced on those entering their stores in order to

13:23

Opinion

Customer care

ANDREW J. LINN

...first-time visitors to regulars, since it is apparently ten times easier to sell to a returning customer than to a new one. The relationship must be flawlessly promoted, but restaurants are rather bad at adopting this strategy. They mistakenly believe that it ... to contribute a small percentage of the day's takings to a local charity is a popular gesture. The client could be told that there are regular wine tastings, with free tapas, and would the customer like to receive invitations? Free cigars used to be a ... guaranteed inducement, but regrettably now come with a social stigma attached. It goes almost without saying that social media is an invaluable tool, but rather impersonal. The bottom line in any circumstance is never to let a customer walk out of a

12:19

Opinion

Hot plates

ANDREW J. LINN

...any of Spain's tourist areas, and the big cities, is aware that serving a hot steak or fish on a cold plate is the way to lose a customer. The practice ranks in the same category as making sure there are soap and fresh towels in the toilets. Otherwise ... the customer and the staff are all happy. Generally speaking dishes that come out of the industrial dishwasher are at a perfect temperature, and do not need to be warmed up any more. There are also industrial plate-warming machines, and, though not to

17:50

Sport

Can rugby teach us something?

Rob Palmer

...intrigued by the application of the Video Ref, the interaction and way they come to a conclusion over a decision. It's far more entertaining than the actual game! For football to totally embrace the technology, the paying customer needs to see and hear why

14:26

National

Online shopping at Mercadona costs the firm 16 euros per customer

LUCÍA PALACIOS

It costs Mercadona, Spain's biggest supermarket group, 16 euros to deliver a home order to one if its internet customers. This is more than double what it is actually charging those people, which averages 7.21 euros. The firm reaches that figure by

17:11

Opinion

Worth complaining

ANDREW J. LINN

...not up to standard." Most restaurants are prepared to do almost anything to assure customer satisfaction. Replacing a dish costs little and even giving a free bottle of wine is not a financial burden. "But it is really upsetting when someone ... complain, and of these half do not do so for fear of the 'chef's revenge', ergo, their new dish will have something horrible, and invisible, mixed into it. Another urban myth? I watched a customer leaving a Marbella restaurant last week. Clearly upset, he

19:11

Opinion

Myths and legends

ANDREW J. LINN

...rude?' Well, there are undoubtedly some waiters who occasionally fly off the handle when faced with a stupid or arrogant customer, but they are no ruder than an irate policeman, and are certainly not restricted to Spain. In such cases misunderstandings

18:00

Local

Stricter rules on nightlife come into force in Andalucía

SUR

...close the sector but to be tougher on the "main route of contagion". However club and bar owners have demanded that the Junta change its mind, claiming their premises aren't the cause of any outbreak. Besides nightclubs needing to log customer

11:48

Local

"Everything has changed since the coronavirus pandemic struck"

Tony Bryant

...future employment. We teach them customer relations and general retail skills that will help them in the future. Which shops require volunteers at the moment? To be honest, we pretty much always need volunteers for our shops, but at the moment we are

13:49

Local

Junta de Andalucía tells utility and phone firms to open real offices

M. D. T.

...provinces. In addition it is asking for the firms to provide round-the-clock customer service by telephone without charge. The Junta, which operates an arbitration service between consumers and some companies, said that in 2017 it had 1,843 arbitration

15:59

Opinion

Restaurants as law enforcers

ANDREW J. LINN

Colorado a diner shot the cook who insisted he wear a mask. Restaurants have to enforce the law, unfair as that may be, and for every customer not wearing a mask they are fined $1,000. It is hard to get used to being ordered about by people to whom

14:29

Local

Marbella judge cancels home loan quoted in Japanese yen

sur in english

...up even after repayments and at one point was 415,000 euros. The judge said that the risks weren't explained at the time to the customer and that the loan should be changed to euros.

13:00

Local

Nerja museum given 'Q for Quality' award

Eugenio Cabezas

...including customer service, visitor experience and accessibility. The Nerja cave foundation, which is responsible for the museum, said in a press release, "The clear objective to give visitors the best experience has been recognised by this award."

22:15

Opinion

Let's work together

Peter Edgerton

...coffees, a fruit juice and a coke already today, only two of which I really wanted or needed. I'm not the only one. Pass by any small business and you'll almost certainly see a customer in there - the few people knocking about are clearly conscious of the

15:45

National

What you can do in Phase Three

Ángel de los Ríos / SUR

...and accessories. Fitting rooms must be used by one customer at a time and cleaned and disinfected after each use. Garments must be sanitised before being offered to another customer. This measure must also be applied to items returned. Catering

17:28

Opinion

Corked or just bad

ANDREW J. LINN

...unquestioningly, and although they may lose a customer, current tactics involve standing their ground. There is certainly no way a customer can drink a third of the bottle and then complain it was corked. The picturesque little ceremony involving the waiter ... smelling the cork and then handing it to the customer to do the same, is pointless. If it's a bad bottle it should never get near the table in the first place. In Spain they say a wine is 'picado' or just plain 'malo'. In fact I have never heard a wine

14:16

Opinion

It's an ill wind...

ANDREW J. LINN

...resulting savings can be passed on to the customer. Business is so good that two more kitchens are planned. Surely the time has come to break the stranglehold that pizzas and Asian food have on the home delivery business?

21:04

Local

What rights do passengers have if flights are affected by the coronavirus crisis?

Pilar Martínez

...situation, the airlines' customer service departments are extremely busy, on the phone and via email. You don't have to claim at the same time the flight is cancelled. In Spain, these contracts are valid for five years, so you can claim at any time during ... that period. The Agencia Estatal de Seguridad Aérea has a claim form to present to the companies and a list of their customer service departments, and these can be found at: https://bit.ly/3dFaxM3. In addition to these tools, passengers also have the

19:29

Opinion

False friends

ANDREW J. LINN

...unless you are a proven customer for the wine, don't expect to get taken out for lunch.) The catch of course is you have to get there, and even for a relatively nearby wine region, a one-night hotel stay and a meal will usually be involved, apart from

14:49

Local

Phase Zero kicks off with hairdressers' diaries full and some shops open

J. SOTO / n. TRIGUERO / i. gELIBTER

...used to, however. Only one customer can use the fitting rooms at a time and these must be cleaned after every use. Garments that have been tried on and not purchased must also be sanitised before they can be put back on the shelves. Large stores and

12:55

Local

Man held for stealing game machine winnings

álvaro frías \ juan cano

A Moroccan man has been held over the theft of the 1,500-euro winnings of a fellow customer in a gaming arcade in Estepona. According to police, the man approached the other customer in his car after he had hit the jackpot on the machines. Police

12:50

Local

False cosmetic surgery doctor "practised from home for ten years"

Álvaro frías \ Juan Cano

A court has been hearing how a woman carried out minor plastic surgery operations for almost 10 years without being a qualified doctor or having a proper consulting surgery. The accusation of a customer who claims her face was disfigured has now ... court documents, the customer who brought the case had approached the allegedly false doctor over a problem on the right side of the face. After a series of different injections, finishing supposedly with collagen, the victim's face was initially left

11:43

Local

New outlet village extension at Plaza Mayor is nearing completion

JUAN SOTO

...higher-end brands. McArthurGlen doesn't think that the new stores will do damage to the existing business at adjoining Plaza Mayor. "The customer that wants two pairs of trousers goes to the shopping mall, while the outlet customer comes to browse and look

19:07

Opinion

No shows

ANDREW J. LINN

...penalised customer will probably never set foot in that restaurant ever. Rather more effectively, but on a knife-edge between legality and illegality as far as the data protection laws are concerned, is the clandestine circulation of a black list among

17:18

Opinion

Tipping point

Peter Edgerton

...you see, attempting to refuse the offer of an eye-watering tip from a happy customer who'd spent every evening of his week's holiday in the bar. He'd tried to squeeze the money surreptitiously into my palm while I forcefully resisted, hence the

16:05

Travel

A Chicago architectural river cruise

Andrew Forbes

Seville's cathedral. One can also catch sight of 333 North Michigan Avenue, a slender 1928 Art Deco landmark, home to the Tavern Club that counted Frank Lloyd Wright as a customer. see also Chicago, the insider guide Of course, the good

13:13

LifeStyle

The full English Mobile

ADVERTORIAL

...usually an exaggeration. Lobster, however, really do mean what they say. Absolutely everything is in English, from the website to the bills, and the Customer Contact Centre is staffed by native English speakers. Lobster’s Marketing Director Tony Watts ... free their Customer Contact Centre. The process is really simple, all you need is a passport or NIE number and a credit or debit card, there are no commitments or lock-ins, and they can provide a new number or you can keep your own. Tariffs are

11:21

Opinion

Techno qualities

Peter Edgerton

On 26 June 1974, at Marsh's supermarket in Troy Ohio, Clyde Dawson and Sharon Buchanan participated in a humble interaction which would prove to have enormous significance in the history of technology. Clyde as customer and Sharon as check-out girl

12:39

LifeStyle

Fans are as fashionable as ever

ALEJANDRO DÍAZ

...that they give a city its identity and the attention given to customers in such shops cannot be beaten. Cristina is thank ful to customers who have remained loyal to her business for decades. "At times, we are like a family. Customer treatment is ... centre which still supports traditional businesses. Cristina enjoys contact with the customer most about her job: the ability to advise customers and the satisfaction they get when they see the final result. "People have more confidence in you than in a ... you're looking for a specific colour, you will find it here. It's this, alongside our close relationship with the customer, which differentiates us from competitors, allowing us to survive as a traditional business in the historic centre," says Cristina.

18:39

Local

Club Med looking for 300 new recruits for its new Marbella luxury hotel

Pilar Martínez

...kindness is the main driver for our relationship with our customers," a statement from the chain published on Monday read. The roles will be split into two groups. Two hundred people are needed to fill roles in customer service, as sommeliers or as sports

14:27

Opinion

Wine waiters in waiting

ANDREW J. LINN

...since the film was released. In the USA a top sommelier seldom earns more than 150,000 euros a year. The working hours are not family-friendly, since a sommelier always has to stay until the last customer has ordered their final drink, and promotion

14:12

Opinion

How to close a good eatery

ANDREW J. LINN

...local area was suddenly catapulted to fame and became a destination for half the State. Queues of five hours and a different type of customer changed everything in a day. Much later Alexander had to return to Portland on another newspaper

17:26

Opinion

Dark kitchens

ANDREW J. LINN

JustEat is not far behind. The formula is straightforward. These companies publish menus of local restaurants and fast-food outlets on their websites, and the customer orders his meal. Providing the choice offered by 'Casa Mateo' looks tempting, it does ... standards much higher and at the getting households accustomed to the idea. But of course, as the Spanish saying goes, often the customer receives cat for hare (gato por liebre).

17:09

Opinion

Bemusement arcade

Peter Edgerton

'Toilet?' 'If you mean, 'Excuse me, please, where's the toilet?', it's through that door. Are you a customer?' 'No, I'm eating on the terrace of the restaurant opposite.' 'Well, you should probably use their bathroom then.' 'Yours is nearer.' 'Get

14:23

LifeStyle

Five things your optometrist will be looking out for

SUR

...real detail of a customer's eye health will come from a photograph taken with a retinal camera. Some people are more at risk of developing glaucoma, such as those with a family history of it, those with black-African heritage or who have higher