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65 resultados para 'customer'

NOTICIAS 65 noticias encontradas

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15:13

Local

Supermarkets limit customer numbers to reduce coronavirus spread

juan soto

Supermarket chains Mercadona and Carrefour began enforcing controls on customer numbers on Monday morning to prevent the spread of the coronavirus. Both companies announced that limits would be enforced on those entering their stores in order to

13:23

Opinion

Customer care

ANDREW J. LINN

...first-time visitors to regulars, since it is apparently ten times easier to sell to a returning customer than to a new one. The relationship must be flawlessly promoted, but restaurants are rather bad at adopting this strategy. They mistakenly believe that it ... to contribute a small percentage of the day's takings to a local charity is a popular gesture. The client could be told that there are regular wine tastings, with free tapas, and would the customer like to receive invitations? Free cigars used to be a ... guaranteed inducement, but regrettably now come with a social stigma attached. It goes almost without saying that social media is an invaluable tool, but rather impersonal. The bottom line in any circumstance is never to let a customer walk out of a

12:19

Opinion

Hot plates

ANDREW J. LINN

...any of Spain's tourist areas, and the big cities, is aware that serving a hot steak or fish on a cold plate is the way to lose a customer. The practice ranks in the same category as making sure there are soap and fresh towels in the toilets. Otherwise ... the customer and the staff are all happy. Generally speaking dishes that come out of the industrial dishwasher are at a perfect temperature, and do not need to be warmed up any more. There are also industrial plate-warming machines, and, though not to

17:50

Sport

Can rugby teach us something?

Rob Palmer

...intrigued by the application of the Video Ref, the interaction and way they come to a conclusion over a decision. It's far more entertaining than the actual game! For football to totally embrace the technology, the paying customer needs to see and hear why

14:26

National

Online shopping at Mercadona costs the firm 16 euros per customer

LUCÍA PALACIOS

It costs Mercadona, Spain's biggest supermarket group, 16 euros to deliver a home order to one if its internet customers. This is more than double what it is actually charging those people, which averages 7.21 euros. The firm reaches that figure by

17:11

Opinion

Worth complaining

ANDREW J. LINN

...not up to standard." Most restaurants are prepared to do almost anything to assure customer satisfaction. Replacing a dish costs little and even giving a free bottle of wine is not a financial burden. "But it is really upsetting when someone ... complain, and of these half do not do so for fear of the 'chef's revenge', ergo, their new dish will have something horrible, and invisible, mixed into it. Another urban myth? I watched a customer leaving a Marbella restaurant last week. Clearly upset, he

19:11

Opinion

Myths and legends

ANDREW J. LINN

...rude?' Well, there are undoubtedly some waiters who occasionally fly off the handle when faced with a stupid or arrogant customer, but they are no ruder than an irate policeman, and are certainly not restricted to Spain. In such cases misunderstandings

18:00

Local

Stricter rules on nightlife come into force in Andalucía

SUR

...close the sector but to be tougher on the "main route of contagion". However club and bar owners have demanded that the Junta change its mind, claiming their premises aren't the cause of any outbreak. Besides nightclubs needing to log customer

11:48

Local

"Everything has changed since the coronavirus pandemic struck"

Tony Bryant

...future employment. We teach them customer relations and general retail skills that will help them in the future. Which shops require volunteers at the moment? To be honest, we pretty much always need volunteers for our shops, but at the moment we are

13:49

Local

Junta de Andalucía tells utility and phone firms to open real offices

M. D. T.

...provinces. In addition it is asking for the firms to provide round-the-clock customer service by telephone without charge. The Junta, which operates an arbitration service between consumers and some companies, said that in 2017 it had 1,843 arbitration

15:59

Opinion

Restaurants as law enforcers

ANDREW J. LINN

Colorado a diner shot the cook who insisted he wear a mask. Restaurants have to enforce the law, unfair as that may be, and for every customer not wearing a mask they are fined $1,000. It is hard to get used to being ordered about by people to whom

14:29

Local

Marbella judge cancels home loan quoted in Japanese yen

sur in english

...up even after repayments and at one point was 415,000 euros. The judge said that the risks weren't explained at the time to the customer and that the loan should be changed to euros.

13:00

Local

Nerja museum given 'Q for Quality' award

Eugenio Cabezas

...including customer service, visitor experience and accessibility. The Nerja cave foundation, which is responsible for the museum, said in a press release, "The clear objective to give visitors the best experience has been recognised by this award."

22:15

Opinion

Let's work together

Peter Edgerton

...coffees, a fruit juice and a coke already today, only two of which I really wanted or needed. I'm not the only one. Pass by any small business and you'll almost certainly see a customer in there - the few people knocking about are clearly conscious of the

15:45

National

What you can do in Phase Three

Ángel de los Ríos / SUR

...and accessories. Fitting rooms must be used by one customer at a time and cleaned and disinfected after each use. Garments must be sanitised before being offered to another customer. This measure must also be applied to items returned. Catering

17:28

Opinion

Corked or just bad

ANDREW J. LINN

...unquestioningly, and although they may lose a customer, current tactics involve standing their ground. There is certainly no way a customer can drink a third of the bottle and then complain it was corked. The picturesque little ceremony involving the waiter ... smelling the cork and then handing it to the customer to do the same, is pointless. If it's a bad bottle it should never get near the table in the first place. In Spain they say a wine is 'picado' or just plain 'malo'. In fact I have never heard a wine

14:16

Opinion

It's an ill wind...

ANDREW J. LINN

...resulting savings can be passed on to the customer. Business is so good that two more kitchens are planned. Surely the time has come to break the stranglehold that pizzas and Asian food have on the home delivery business?